I never received my order. Help!user
- Oh no! We’ll sort this out for you. If it’s been over 2 weeks since you placed your order, email us at email@example.com or submit a support ticket to us by clicking here and we’ll look into the status of your order and resend it to you asap!
- That said, please be aware that we are not responsible for any local customs issues that could arise for overseas deliveries. All issues or problems associated with customs are the sole responsibility of the customer, and NDealz is not liable. Unfortunately, we cannot provide refunds on an order because it did not pass through customs or because a fee was levied by a local customs agency. (We’ve not actually experienced this problem in years but we have customers all over the world and we are including this warning just in case!)