My order shows it is being returned to sender, what now?

There are a variety of reasons for an order to be returned to sender. It could be one of the following:

 

  • Insufficient/Incorrect Address provided by the customer upon checkout
  • Undeliverable location
  • Recipient Unknown
  • Refused by the customer
  • Unclaimed by the customer

For reshipment of such orders, an RTS fee of $5.94 are imposed after an undelivered package is returned to the point of origin. Please do contact us at info@ndealz.com to expedite the reshipment process.

Should the customer decide not to reship the order, a 20% cancellation fee will be charged to recover from all the costs, charges, and fees incurred in returning, storing or disposing of the undelivered package.